Words make things happen. They can make a life better or worse. They can make the human heart feel courage, or sadness, or joy, or hope. They can make a person feel worthless, and they can rescue a person. The world of medicine is not built with shiny machines, knives, and bags of Latinate-named intravenous fluids. Those things are part of medicine, but the world itself is made up of stories that situate the person, account for the past, affect the future, and offer a sense of what to do next.
—Ray Barfield